TERMS & CONDITIONS

This website is owned and operated by Rise, The Experience. Throughout the site, references to ‘we,’ ‘us,’ and ‘our’ pertain to Rise, The Experience. By accessing and using this website, including all information, tools, and services available from this site, you agree to be bound by and comply with the terms, conditions and policies outlined here.”

1. Acceptance of Terms

By accessing and using the website www.risetheexperience.co.uk you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please refrain from using the Site.

2. Product Information

While we aim to offer accurate and current information about our products. If you have any specific inquiries or concerns about our products, please feel free to contact us for clarification.

3. Ordering and Payment

When you place an order on our Site, you agree to provide accurate and complete information for the purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or issues with payment processing.

4. Shipping and Delivery

Our shipping and delivery policies are outlined in the Shipping section of the Site. Please review this information before placing an order. We are not responsible for delays or issues caused by third-party shipping carriers.

5. Returns and Refunds

Please refer to our Returns and Refunds policy, which outlines the conditions and procedures for returning products and obtaining refunds.

6. Intellectual Property

All content on the Site, including but not limited to text, images, logos, and product designs, is the intellectual property of Rise, The Experience]. You may not use, reproduce, or distribute our content without prior written consent.

7. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Site or the purchase of our products.

8. Privacy

Your use of the Site is also governed by our Privacy Policy. Please review this policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom.

10. Changes to Terms and Conditions

We reserve the right to update, modify, or revise these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes acceptance of the updated Terms and Conditions.

Shipping Policy

1. Order Processing Time

Orders are typically processed and shipped within 3-5  business days business days. Please note that processing time may vary during peak seasons.

2. Shipping Rates

Shipping rates are calculated based on the weight of the order and the destination. Shipping costs will be displayed at checkout before you complete your purchase.

3. Shipping Methods

We offer several shipping options, including standard. The available options and estimated delivery times will be presented during the checkout process.

4. International Shipping

We offer international shipping to select countries. International shipping rates and delivery times will be displayed at checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your order by using the provided tracking information.

6. Shipping Delays

While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier delays may impact shipping times. We appreciate your understanding in such situations.